Remember When...
Remember When...
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Product Details
Product Details
Premium Materials:
Printed on luxurious 200gsm fine art matte paper for a smooth, high-quality finish.
Archival-Grade Inks:
Professional giclée printing with archival-grade inks ensures deep, rich tones that remain vibrant and sharp for years to come.
Sustainable Packaging:
Where possible, we use plastic-free, eco-friendly packaging to minimize environmental impact.
Shipping & Packaging:
Smaller prints are shipped flat in sturdy, protective packaging.
Larger prints are carefully rolled and shipped in robust cardboard tubes to prevent damage.
Separate Shipping:
Prints are shipped separately from other items in your order, meaning your packages may arrive at different times.
Sizing
Sizing
Order Timeline
Order Timeline
Custom Artwork Proofs:
- You’ll receive your custom artwork proof via email within 3-7 working days after placing your order. If you don’t see it in your inbox, please check your spam folder.
- If it’s still missing, contact us immediately!
- Review your proof carefully—you have up to three complimentary changes. After your approval, we cannot make further changes to the design.
Print Turnaround:
- Once your design is approved, printing takes 3-5 working days. Please note, during busy periods, proof and print turnaround times may be slightly longer.
- You’ll receive tracking information as soon as your order has been dispatched.
Premium Materials:
- Printed on luxurious 200gsm fine art matte paper for a smooth, high-quality finish.
Archival-Grade Inks:
- Professional giclée printing with archival-grade inks ensures deep, rich tones that remain vibrant and sharp for years.
Shipping & Returns
Shipping & Returns
Returns:
Items are printed to order so returns are not ideal.
Customisable artwork is made to order, so we cannot accept returns. However, if your print arrives damaged, contact us with photos and we'll resolve it promptly.
If you wish to return an item please contact us hello@burntpeach.co.uk and we will help you with the request.
Shipping:
Orders are processed within 3-5 business days. Non-custom items ship within 3-5 days; custom products take 7-15 days. Shipping times vary by location.
Separate Shipments:
Items may ship separately because Burnt Peach uses different factories, each with its own courier for optimal delivery.
Tracking:
Once shipped, you'll receive an email with tracking information. Please allow a few days for it to activate.
Couriers:
We use various couriers (Royal Mail, Evri, DPD), but cannot accommodate specific courier requests.
Sustainable Packaging:
- Wherever possible, we use plastic-free, eco-friendly packaging to minimize our environmental impact.
Shipping & Packaging
- Smaller prints are shipped flat in sturdy, protective packaging.
- Larger prints are carefully rolled and shipped in robust cardboard tubes to prevent damage.
Separate Shipping:
- Customizable prints are shipped separately from other items, so packages may arrive at different times.
Customer Reviews
No frame, just a piece of what feels like laminated, plastic picture. Rip off price, would never use again!!
As a small business owner, I'm really disappointed to hear that you were not satisfied with your purchase of our 'Remember When...' product. I want to apologize for any confusion regarding the material of the picture - it is actually not plastic, but just the protective envelope it is shipped in. You can easily remove it to reveal the print.
It does state that our prints are unframed, but I will definitely take a look at making this clearer on our website. You can add a frame if you wish.
If you would like to return the print, it is possible to do so as stated in our returns section on the website. I hope we can resolve this issue and regain your trust as a customer. Thank you for your feedback and I hope we can make things right for you.
Lovely piece of artwork and very good customer service with regards to a small issue. Will purchase again.
Thank you for your kind words and for choosing 'Remember When...' We are glad to hear you are a happy customer and that our artwork met your expectations. We are always here to help with any issues that may arise. We look forward to serving you again in the future.
I was really happy with the print I received. perfect quality and looks gorgeous framed. .
Loving these prints, super cool, excellent quality and brilliant customer service from Pia.
Absolutely love my print , quick turnaround from order to delivery, the print itself is high quality and looks fabulous in my hallway.
Highly recommend Burnt peach and will order again xx
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Customer Reviews
No frame, just a piece of what feels like laminated, plastic picture. Rip off price, would never use again!!
As a small business owner, I'm really disappointed to hear that you were not satisfied with your purchase of our 'Remember When...' product. I want to apologize for any confusion regarding the material of the picture - it is actually not plastic, but just the protective envelope it is shipped in. You can easily remove it to reveal the print.
It does state that our prints are unframed, but I will definitely take a look at making this clearer on our website. You can add a frame if you wish.
If you would like to return the print, it is possible to do so as stated in our returns section on the website. I hope we can resolve this issue and regain your trust as a customer. Thank you for your feedback and I hope we can make things right for you.
Lovely piece of artwork and very good customer service with regards to a small issue. Will purchase again.
Thank you for your kind words and for choosing 'Remember When...' We are glad to hear you are a happy customer and that our artwork met your expectations. We are always here to help with any issues that may arise. We look forward to serving you again in the future.
I was really happy with the print I received. perfect quality and looks gorgeous framed. .
Loving these prints, super cool, excellent quality and brilliant customer service from Pia.
Absolutely love my print , quick turnaround from order to delivery, the print itself is high quality and looks fabulous in my hallway.
Highly recommend Burnt peach and will order again xx