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Premium Materials:

Printed on luxurious 200gsm fine art matte paper for a smooth, high-quality finish.

Archival-Grade Inks:

Professional giclée printing with archival-grade inks ensures deep, rich tones that remain vibrant and sharp for years to come.

Sustainable Packaging:

Where possible, we use plastic-free, eco-friendly packaging to minimize environmental impact.

Shipping & Packaging:

Smaller prints are shipped flat in sturdy, protective packaging.

Larger prints are carefully rolled and shipped in robust cardboard tubes to prevent damage.

Separate Shipping:

Prints are shipped separately from other items in your order, meaning your packages may arrive at different times.

Custom Artwork Proofs:
- You’ll receive your custom artwork proof via email within 3-7 working days after placing your order. If you don’t see it in your inbox, please check your spam folder.

- If it’s still missing, contact us immediately!

- Review your proof carefully—you have up to three complimentary changes. After your approval, we cannot make further changes to the design.

Print Turnaround:
- Once your design is approved, printing takes 3-5 working days. Please note, during busy periods, proof and print turnaround times may be slightly longer.

- You’ll receive tracking information as soon as your order has been dispatched.

Premium Materials:
- Printed on luxurious 200gsm fine art matte paper for a smooth, high-quality finish.

Archival-Grade Inks:
- Professional giclée printing with archival-grade inks ensures deep, rich tones that remain vibrant and sharp for years.

Returns:

Everything is printed and framed to order, just for you, so we can't accept returns or exchanges.

If anything arrives faulty or damaged, please email hello@burntpeach.co.uk with photos within 3 days and we'll put it right.

Shipping:

Orders are processed within 3-5 business days. Non-custom items ship within 3-5 days; custom products take 7-15 days. Shipping times vary by location.

Separate Shipments: 

Items may ship separately because Burnt Peach uses different factories, each with its own courier for optimal delivery.

Tracking: 

Once shipped, you'll receive an email with tracking information. Please allow a few days for it to activate.

Couriers: 

We use various couriers (Royal Mail, Evri, DPD), but cannot accommodate specific courier requests.

Sustainable Packaging:
  - Wherever possible, we use plastic-free, eco-friendly packaging to minimize our environmental impact.

Shipping & Packaging
  - Smaller prints are shipped flat in sturdy, protective packaging.
  - Larger prints are carefully rolled and shipped in robust cardboard tubes to prevent damage.

Separate Shipping:
  - Customizable prints are shipped separately from other items, so packages may arrive at different times.